Decarbonising buildings, especially our homes, is a vitally important part of the UK’s journey towards Net Zero emissions. However, how that decarbonisation is delivered is equally important.

That’s why I have been taking such a keen interest in a case brought to my attention by a group of local Flagship Housing residents in Weasenham concerning the difficulties they had experienced as a result of the installation of ground source heat pumps in their homes.

Having convened and chaired a meeting with residents and Flagship in February (see more here), I welcomed the chance to meet with everyone again this past Friday for an update on the works Flagship are carrying out to try and rectify the problems encountered.

Joined again by Cllr Robert Hambidge (who has been following the case closely and providing support himself), we were able to identify what progress had been made and which outstanding matters still need to be rectified before Flasghip’s own deadline of the end of May. I am pleased that Flagship are taking the situation seriously – with Managing Director Adrian Barber himself attending, alongside key members of his team.

Rest assured, I will continue to work with Robert and local residents to help ensure these new heating systems are up and running properly as soon as possible – and that all of their concerns are resolved.